Marketing Plan to Succeed or Fail

“Failure to plan is a plan to fail.” – I first heard it from one of our first customers who criticized us for writing our business plan for only 5 years into the future. In turn, the chastisement backfired when we began discussing this customer’s marketing plan and crickets were heard louder than them. In reviewing their business, we found a 50% decline in sales over the past 5 years due to failure to market their business properly. While the customer, like many entrepreneurs, blamed the sales degeneration on the economic downfall, such a decline is far from faultless on the owners part.

Failure to create a marketing plan is a serious plan to fail in the marketplace of post-economic depression. Consumers are increasingly educated and deliberate with their purchases and investments. They have higher expectations and are willing to wait longer to get the best deal. Now, more than ever, business owners must invest in concise market research and planning to stay afloat.

Advertising directed to a specific niche has proven effective with companies such as Zamboni. Small businesses do not have to maintain a market that specific, but rather than anyone who drinks coffee, consider your demographics, who drinks the most coffee in your area, and what time of day do the most people drink coffee. Niche marketing is particularly cost effective for startups and small businesses because it narrows the amount of prospects you are vying for. Decide who you are trying to reach and the best means to reach them.

Planning your market assault is a crucial step to being successful. After 3 months of strategizing and implementing new advertising systems for our customer, their sales have already increased by 20% in the first 2 weeks of 2012. Success does not happen by accident, it will happen when you plan for it.

Regards,

Bright Biz Media Staff

We will be back January 13, 2012

We would like to apologize to our followers for the lack of feed from our team over the past couple of weeks. The holidays and several projects have overtaken our time. However, we do propose to be back on our regular schedule im beginning January 13th, 2012. Thank you for your patience and continued support.

Happy Holidays,
Bright Biz Media Staff

2012 Market Strategy

No better time to get started – There really isnt! With retail outlet on their toes to sell you their wares, there is no better time to hammer out your marketing strategy for 2012. Whether you’re in business or thinking about it, strategizing is free. Here are a few hints to getting started with a marketing action plan:

1) Research – find out who buys your widget and what the usually enjoy

2) Find out the best ways to reach your market, regardless of cost

3) Narrow down your marketing avenues to those that fit into your budget.

4) Plan when you want the campaign to begin and how often it will recur

With companies like Vistaprint.com and ExpressLoan.cc have great offers on advertising materials and business financing to pay for your 2012 campaigns, now is the time to strategize.

1) Put your plans on paper – http://www.paloalto.com

2) Invest in basic business marketing materials (letter head, business cards, polos, etc,) – http://www.vistaprint.com

3) Apply for financing to pay for it all – http://www.expressloan.cc

Happy hunting in 2012!

Regards,

Bright Biz Media

Begin 2012 The Right Way

Start your business! There are only 30 days left in 2011 and now is the time to get things in order to launch your own revenue generator for 2012. Gone are the days when a person can be happy working their day-to-day job. Don’t allow 2012 to be any less than extraordinary. Go all in!

If you havent already, you will want to jot these things down;

1. What business do I want to be in?

2. Do I have the skills or know-how to expand in this industry?

3. What will make my business unique?

4. Who will be my customers?

5. How will I reach them?

6. How much will it cost to start? – please note, going into business does not mean you need to hit up your local Office Depot and go crazy.

Congratulations! You have an official outline for your business plan. Consider investing in Biz Plan Pro which can be found on Amazon.com or contact us and we’ll be glad to get you started with a business AND marketing plan.

Finally, visit http://www.expressloan.cc – they have launched a new small business financing program that is open to start-up companies. The guys at ExpressLoan.cc have a holiday special running, so don’t toil, at least put in your application for $5,000 loan to get started!

Let’s make 2012 an amazing year of progress! Revv up your business and take control of your life.

Chamber of Commerce vs. Trade Association

Which is better for startups? Both of these venues offer opportunities to connect with other business owners and increase your word-of-mouth marketing, however the return on investment often proves to be very different. The avenue to obtaining new customers is contingent on your field and what is available in your area, but here are a few thoughts to consider about chambers of commerce and trade associations before you invest and join…

Chambers of commerce (COCs) are sometimes revered as a fantastic place for businesses to begin marketing themselves by word-of-mouth. The theory is that a COC is filled with professional individuals, often entrepreneurs like yourself, who are looking to connect and make a sale. However, this theory fails to recognize that most COCs will only prove valuable to those who already have a book of customers to invest back into the chamber’s pool of viable prospects. This pool of prospects costs referring your own customers, which most startups dont already have.

So, should a startup business owner avoid chambers of commerce? No, we believe startups should definitely attend events and interact with members of the chamber. Our advice is not to be compelled to spend thousands to join these associations, only to be disappointed by the return on investment. Instead, join a trade association that is involved in your industry. This will prove more valuable because you are increasing your credibility, creating partnerships with others who understand your business, and gain invaluable information on how to improve and get ahead in your field. Industry associations are also fantastic in that they cost less than a chamber of commerce to join, and sometimes have discounted rates for business owners.

The difference between a chamber and association are only slightly different, but the returns of your invested time, effort, and money often varies. While we prefer trade associations as the best option for building word-of-mouth marketing, chambers of commerce can offer the same solutions for a higher price. Before you decide which option to run with, keep these 3 points in mind…

Trade associations and chambers of commerce should…

1) Build your credibility

2) Increase your expertise

3) Provide insight into industry trends

Happy Networking!

Regards,

Bright Biz Media Staff

Got e-commerce?

The holiday season is make it or break it for many retailers. Companies have taken a head start on holiday promotions for the 2011 year-end and implemented non-credit based payment options with hopes to help consumers afford heir Christmas gifts. Some smaller retailers have taken advantage of the behemoth company efforts and piggy backed their efforts.

Large retailers like Sears and Amazon.com allow independent sellers to offer brand name products through their websites. This partnership allows Sears and Amazon to carry a larger selection without the cost of carrying inventory. Plus, small businesses are receiving tons of traffic because they have the brand name at the forefront. Obviously, the large retailer will take their cut of your sale, but the fee is trivial compared to the amount of sales you can realize.

The key to this type of partnership and any online business is to ensure your ratings are high. Ratings sites such as Yelp, Google Shopping, Citysearch, etc. are popular amongst consumers so they have the opportunity to review the product and the seller before they decide to buy. Take time to invest in providing fantastic customer service and don’t be afraid to ask your customers to give your business a good review. Think about this, Google says:

-70% of Americans look at product reviews before buying a product
-79% of consumers use their smartphones when they are shopping
-83% of moms go online to do further research after seeing a commercial that interests them

During this holiday season, ensure your ratings on Google, Yelp, Citysearch, and other consumer rating sites are positive. Invest time throughout the year to boost your reviews and partner with large retailers to slingshot your business ahead.

Regards,

Bright Biz Media Staff

Houston, We have a brand.

This month we will dive into Business Networking. Let the holiday season begin…

Way to go! Now, we have tackled and conquered the branding situation. We have a message, specialty, logo, and are now working to establish our good name in the world. This is where the rubber meets the road; ever heard of these things called “Networking Events”? Yeah, they are supposed to be valuable avenues of B2B connections. Know what generally happens? You manage to gather tons of business cards and not a single purposeful partnership prospect. Business organizations are constantly battling the issue of meaningless events that provide no real value to business owners, but one large issue they have no control over is training business owners on HOW to network.

I recall attending my very first networking event as a bright-eyed, young CEO. I returned with over 50 business cards and shook countless hands. Out of those 50, I set one appointment, and the entire meeting was spent with her rambling on and on about random events that occured in her childhood. Ultimately, she was not looking for my services at all, but was trying to boost her sales stats by increasing the number of appointments she set and attended. Clearly, she was new to the sales arena that generally frowns upon low close ratios. Regardless, I was disgusted by the epic waste of time that event seemed to be. I continued attending these events with the exact same luck. What was the problem? Here are 3 things I have learned:

1. Free events, particularly those not attached to any sort of conference, invite more people who are NOT serious about business than those that charge a fee. Aim for events that are directed to a specific group of business owners. State conferences, associations, chambers of commerce, etc. are good avenues to begin. However, keep in mind that not all chambers of commerce and other associations are not created equal. Invest time in researching the businesses that are members of your local COC and trade associations before you go about forking over hundreds of dollars for membership and events.

2. Decide what your goal is; do you want to walk out with more contacts than before? Do you want more people hearing your business name and what you do? Or perhaps you would like to practice your 30 second elevator speech about what you do. Regardless of what you decide, strategize on what it will take to achieve that goal at this event. If you want more contacts, that means spending more time in meaningful conversation and determining if this person and their company would make a viable partnership prospect. Promoting your name might mean spending less time conversating and more time shaking hands, giving your shpill, and perhaps doing some sort of sponsorship at the event. Choose your goal – Determine your strategy – Execute!

3. So…what do you do? Be prepared for this question, and no, that does not mean quoting your mission statement, slogan, or brochure. This is a less than 30 second, precise commercial for your business. Choose wisely, as first impressions are crucial. That person is going to decide whether or not to listen to what you have to say after this and whether or not you are someone they should avoid in the future. Practice what you’re going to say; be natural; and above all – actually SAY what you do. Remember to leave room for the, “Oh really, and how do you do that?” follow up question which is an open door to display your BRAND because this calls into question your UNIQUENESS.

Networking does not have to be a waste of time for a busy CEO like yourself. Be discriminating with the events you choose to spend your time attending, decide what you want to accomplish by attending this event, and be prepared to let people know exactly what you do. This is branding in action!

Regards,

Bright Biz Media Staff

Research is Fundamental

Time to take a step back and look at the foundatin of a sucessful marketing and branding campaign for your business. Companies are nothing without the research their marketing plan is based on. Thus, I decided to take the time to bring up this very  un-fun subject matter; Market Research. Yes, all of the things aspiring CEOs love and have all the time in the world to do – reading, analysis, compiling, and number crunching. Pardon the sarcasm, but in truth, I have worked with several CEOs who shudder at the mere idea of marketing, much less, research.

Gaining insight into the industry you are entering is cornerstone to your overall success. Strategies that work  for a fitness gym will not work for a home builder. Therefore, to understand who your target customers should be, what they like, and the best means of reaching them is all found through research. You may have a pretty good handle on knowing who your customers are, but do you know all you can about what they like and how to get their attention? I like to compare this to creating the perfect night out with your sweetheart – you may know a lot about them, but it would be best to know as much as possible about what makes them tick and turns them off. Research is your opportunity to learn as much as possible about your competitors, current trends, and what your customers love and hate. Embrace the learning curve and dive into market information.

Let’s take some time and define what market research really means for you. The bottom line – What is a simple, cost effective means of acquiring market data? There are two types of information you will need to gather:

Primary – prospective customer surveys

Secondary – information found in books and on the web

Primary market research means you are surveying your target customers. It is the most time consuming, but provides highly valuable information because it is coming directly from your target market. Don’t be afraid to ask questions, you may be surprised about how many people want their opinion heard.

Secondary market research is good because it is often free, easy to gather, and provides better insight into your industry as a whole. A few sites that I have found to be rich with information for new CEOs who do not have the resources to hire an independent marketing firm are: The Statistical Abstract of The United States, U.S. Small Business Administration, and Rutgers University Library.

The value of the information you will learn from both of these sources will be mind boggling! Choose to take a step back and understand your industry, what type of customer you should pursue, and what is the best way to reach them. Knowing your business and customer will prevent spending habits that result in little or no returns, and serve as a strong foundation for your marketing action plan. In-depth Research = Effective Marketing = Sales.

Regards,

Bright Biz Media Staff

Reputation is Key

Reputation is equivalent to trust; it takes a long time to establish, whether it’s good or bad. While it is a long enduring process, the return is immeasurable. So, what should a new CEO do to get started on this from jump?

Get involved! Reputation costs time and money. While you don’t have to go bankrupt trying to create it, take time to be involved in your community. Whether that means heading up a cleanup effort for the elderly if you’re in landscaping or volunteering to style hair for all the cheerleaders at a local school if you’re a cosmetologist, get involved in a way that your market sees your handiwork in real life. Plus, believe it or not, generosity always has positive returns.

Be on the lookout for partnerships! Partnering with another company that is more established and compliments your product or service is like having a business BFF. Both of you benefit from the efforts of the other, not only through referring, but through necessity. If you’re a cake designer, befriending a banquet hall might be a good idea. Special event venues often have preferred vendors they work with, so their recommendation can give you a fantastic endorsement. Plus, you can easily segway a referral on their behalf by asking your customers where they are planning to hold their event.

Building reputation requires a lot of effort, time, and money. Giving your time and products may be difficult, but affording your business every opportunity to be seen and appreciated is an investment. Your good name will be your most valuable asset.

Thanks for reading! Visit us again next week for another bright idea for marketing your business.

Regards,

Bright Biz Media Staff

Your Good Name

Congratulations fellow entrepreneur! You are in business…now what? One word of advice – all you have is your good name.

I recently saw the Disney movie, Tron, where a man is sucked into a virtual world, arrested, and forced to participate in fight to the death battles with other “programs”. When he arrives for his first battle, he is outfitted with armor and given a disc to wear on his back. The “program” that helped dress him whispered something like, “If anything happens to this disc, you will be terminated both here and in the physical realm.” The disc is like your good name, if anything happens to it, you and your company could both be morally destroyed.

Your good name is the talent your business has that immediately makes people think of you. Before soliciting your first customer, ask yourself and decide what your business is going to be known for. Verizon Wireless is one of the most expensive wireless carriers on the market, but they also have the largest market share. Why? They are known for exceptional customer service. Many businesses, both large and small, pay the high rates at Verizon because they know they can rely on Verizon to rectify any issues they may encounter. Verizon’s good name is customer service. Yhink of other companies and what they are widely known for; Google – the best search engine, Xerox – high quality copiers, now think of your business. What is your good name? —

CHALLENGE: Post your business name and what you aspire for your business to be known for.

Thanks for reading! Visit us again next week for another bright idea for marketing your small business.

Regards,

Bright Biz Media Staff